Account Manager Public Sector
What you will do :
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Serve as the lead point of contact for Public Sector customer account management matters
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Build and maintain strong, long-lasting client relationships
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Negotiate contracts and close agreements to maximize profits
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Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
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Ensure the timely and successful delivery of our solutions according to customer needs and objectives
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Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
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Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
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Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
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Prepare reports on account status
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Responsible for RFP's
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Assist with challenging client requests or issue escalations as needed
Requirements
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Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
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AWS offering knowledge – ( big advantage )
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Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
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Solid experience with CRM software
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Experience delivering client-focused solutions to customer needs
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Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
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Excellent listening, negotiation and presentation abilities
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Strong verbal and written communication skills
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Bachelor's degree in Business Administration, Sales or relevant field